THE DETAILS

Shipping & returns

Draft policy page — replace with your approved commercial policy before launch. Do not publish placeholder terms as binding customer commitments.

Shipping

Publish your serviceable locations, processing timelines, shipping charges, estimated delivery windows, tracking process and procedure for delayed or damaged parcels here.

Returns and damaged items

Explain the return, exchange, cancellation and refund conditions for candles and gift sets, including how customers should report transit damage and the time window for doing so.

Contact

Email: hello@elixirveda.com (confirm this address before launch). WhatsApp ordering is available after you configure the brand's business number.